Our Privacy Policy

 

The National Privacy Principles established by the Privacy Act 1988 (commonwealth) apply to Balanced bookkeepers.

 

Balanced Bookkeepers is committed to respecting your right to privacy and protecting your personal information.  We are also bound by the privacy laws and requirements of other organisations and departments where there is a requirement for sharing or gathering of your personal information (ATO, Barter trade organisations, Accountants, Tasmanian Collection Service, etc).

 

Our team are trained to respect your privacy in accordance with our standards, policies and procedures.   We only seek to obtain information that is required for completion of the work that you have contracted us for (as per your client agreement).

 

Balanced Bookkeepers will hold and use your Personal Information for:

• Identifying you as a client

• Providing service to you as agreed within your client agreement

• Assist you in assessment and change implementation for the benefit of your business

• Fulfill legal and regulatory obligations as required by agency bodies whom we provide your information to (with your consent)

• Undertake actions on your behalf at your request

 

We may also use your personal information to communicate with you in the following ways:

• Provide you with information that we feel may assist you in the management of your business

• Share initiatives and send you information on our products and services

• Share information relating to our Professional Partners

 

Disclosure of your Personal Information:

• We will disclose your information for purposes where we are required in order to undertake work on your behalf

• If we require additional personal information for use in undertaking an action on your behalf (lodgement of documentation, enquiries managed on your behalf) we will require written authority from you to do that (unless the information is not able to be specifically linked to you).

 

Contractors:

We engage contractors to undertake some of our work.  These people are required to read and comply with the privacy principles, standards and expectations of this business and of the Privacy Act 1988.

 

We also have contractors that attend our premises to undertake work for us such as IT contractors, electricians etc.  We will make every effort to ensure that your personal information is protected.

 

The accuracy of your information:

The accuracy of the information that we hold about you is dependent on the information that you provide to us.  We rely on you to update us with information that changes, ie your postal address, email or account details (where we may receive live bank feeds).

 

Security of your personal information:

We file and store your personal information in hard copy files as well as electronically.  Once we have no further requirement for your information we will notify you and hold that information until such time as it is collected by you.  Online files are archived and held on our server until such time as there is no legislated requirement for us to have copies or where that information is provided to yourself or a nominated third party.

 

Access to your information:

You have complete access to all the information we keep on your file at all times.  Due to the large size of some of our files, we request that if you want access to or a copy of your entire file, we are provided with at least 48 hours notice.  Your information may be provided to organisations that have a legal entitlement to the information or have obtained a legal right to access (ie a subpoena).

We would refuse access to information that could breach the privacy of another individual.

 

If you have any questions about these privacy principles or would like to have access to your file, please contact the privacy officer,  privacy@balancedbookkeepers.com.au or by phoning (03) 62244300.

 

Our Website Privacy Policy

This section of our Privacy Policy details what we might do with personal information about you which we may obtain when you seek to access and use our website. Balanced Bookkeepers website, via which you have accessed this policy, provides links to other sites. Our Privacy Policy in no way forms part of or controls the actions of these individual websites. You should consult and review the relevant Privacy Policies of any websites you visit via our page to ensure you agree to their independently constructed Privacy Policies prior to providing any personal or general information.

 

Balanced Bookkeepers will only collect information that is necessary to conduct business with you. You will always know what information is being collected, and you will have the option to choose how Balanced Bookkeepers uses your information to communicate with you. We will only collect information by lawful and fair means and not in an intrusive way.

By giving us information, you consent to us using your information as outlined above.

 

We have implemented procedures and installed equipment to safeguard the security and confidentiality of your information. We review these arrangements to ensure we are doing all that is reasonably and technically feasible at the time to protect your information, although due to the nature of the Internet, we cannot guarantee that our website is totally protected from hackers or misuse.

 

Website Disclaimer

Balanced Bookkeepers does not warrant or represent that the information in this website is free from errors or omissions, or is suitable for your intended use. Any information contained on this website has been prepared without taking into account your objectives, financial situation or specific needs and is of a general nature only.   In no way does the information provided on our website replace or provide any professional advice or service.  Our website will change over time as we adjust to the changing market.  If you feel that there is any information contained on our site that is harmful or detrimental to its audience, please contact our privacy officer: privacy@balancedbookkeepers.com.au.

 

Subject to any terms implied by law and which cannot be excluded, Balanced Bookkeepers accepts no responsibility for any loss, damage, cost or expense (whether direct or indirect) incurred by you as a result of any information, error, omission or misrepresentation on this website.  We recommend that everyone should seek advice that is specific to your individual circumstances.  You should always seek advice from an appropriately registered business or person (Balanced Bookkeepers is licensed through the Tax Practitioner Board as a Bas Agent and provides BAS services (Lic Nr 862 60004)).

 

The documents published on this website could include technical inaccuracies or typographical errors. Balanced Bookkeepers  may alter all information displayed on this website at any time without notice. No liability, risk or responsibility shall pass to Balanced Bookkeepers  if you fail to obtain written permission directly from us before using any information on our website.

 

All content on this website, including, but not limited to images, photographs and logos is protected by law. Material from this website may not be copied, reproduced, uploaded, transmitted, distributed or used for any public or commercial purpose in any way without the express written consent of Balanced Bookkeepers.